Metropole Urban Hotel

In a city as colorful, authentic and unpolished as Heraklion, this hotel, situated on a picturesque Agias Ekaterinis Square, may be the best choice in terms of location. You will have the view on three of the city‘s top landmarks - a cathedral and two smaller churches, one of which now houses a museum. Beyond that, this central location offers the best selection of cafes and restaurants, a quick access to all major sites, and an opportunity to observe local life while still being in tranquil environment. Just to note, we had a superior room with balcony and city view. It was on the 4th floor, which allowed us to enjoy the view in full. The room itself was however rather smallish, with bathroom being outright tiny, but still convenient enough for a short stay. Staff is friendly and attentive. The cafe Hacienda downstairs cooks decent food and the order may be brought upstairs to the balcony.

Lovely central hotel with well appointed and comfortable rooms. Our economy room was an inner one which didn’t benefit from a view (privacy film on the window glass etc.) but this was okay as the room felt light and airy and was very quiet. Check in / check out was swift and staff are friendly and speak great English (especially the woman on reception). 2nd time here for us and we would recommend. Locationally, the hotel is near a number of authentic ‘local frequented’ restaurant in the alleys near to it (on the route to lion square) - these places had a really great vibe / super food and good value / not too many tourists. We spent an evening in a meze bar it’s the locals and it was super.

The location of the hotel is a perfect starting point for walking around the city centre and exploring Iraklion's main landmarks. We particularly enjoyed the direct view on the quiet, fascinating old square and the breakfast served in a very relaxing atmosphere at the nearby cafe. The room is very modern, spacious, clean and comfortable, with soft beds and excellent bathroom.

Everything was perfect. Good location, nice staff, beautiful interior, very clean. There is church nearby, but it doesn’t disturb at all (especially with closed windows). I think I slept even better than at home. Bed was very comfortable. If someday I will return to Heraklion then I will definitely stay in this hotel.

Great location, very clean. Comfortable bed. Lovely bathroom. All facilities you need for a comfortable stay. We stayed one night after arriving in Crete. Just 10 mins from the airport. Checking was quick and easy. Staff very helpful and gave good directions to get a meal even though it was late at night (9.30pm).